Opt-Out and Privacy Request Policy
MCM Plumbing® respects your privacy. We use customer contact information only to communicate about requested services and business operations (scheduling, ETA updates, access coordination, estimates, invoices, and job documentation). We do not send spam or unsolicited marketing texts or emails.
1. Job-Related Calls, Emails, and Text Messages
- Service communications only: If you request service and provide contact information, we may call, email, or text you for job-related purposes (appointment confirmations, ETA updates, access instructions, estimates, invoices, and service follow-up).
- Text opt-out: If you prefer not to receive text messages, reply STOP to any text we send or contact us using the information below. We will make reasonable efforts to honor your request. If you opt out of texts, we may communicate by phone call or email instead.
- Email preferences: If you prefer email-only communication, request it when booking. Please note that email-only communication may reduce real-time ETA updates.
2. Privacy and Data Use
- No sale of personal information: We do not sell your personal information.
- No public release of private information: We do not publish or publicly release customer private information (such as addresses, phone numbers, billing details, or other identifying information) without permission, except as required by law.
- Limited internal/business use: We use customer information only as needed to provide service, maintain records, handle billing, and meet legal or regulatory requirements.
3. Website Cookies / Basic Analytics
Our website may use essential cookies and basic analytics to help the site function and to understand general website traffic. You can adjust cookie settings through your browser. Disabling cookies may affect site functionality.
4. California Privacy Requests
If you are a California resident, you may have privacy rights under applicable California law. To request access, correction, or deletion of information (when applicable), contact us using the information below. We will respond to verifiable requests within the timeframes required by law.
5. Contact Us
MCM Plumbing®
Email: info@mcmp209.com
Phone: (209) 261-2740